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Publisher A One of our clients had been maintaining their subscription requests through renewal cards and direct mail efforts–as well as electronic email and website renewal efforts. They were [...]

For many years (I’m aging myself here, I know), direct mail, cover-wraps, and blow-in cards were all we needed to maintain our circulation requests for the controlled publications I worked on. [...]

Choosing the right call center for your inbound or outbound support can be overwhelming. There are many options to choose from, so where do you begin? While you may already [...]